General Announcement

We are excited to announce that Community Care Connections of Wisconsin (CCCW), ContinuUs, and Western Wisconsin Cares (WWC) intend to join forces as three MCOs become one. The planned merger of the three organizations will result in one organization that is strategically positioned to compete within the current long-term care system, as well as within any reformed system considered by the state of Wisconsin in the future. More importantly, this move allows the reach of one unified organization to support person-centered and community-focused efforts across the state.

Given the changing landscape of Wisconsin’s long-term care industry, leaders from each of the organizations began discussions related to strategic opportunities to build on the collective experience, knowledge base, and expertise of each organization’s offering. Upon deeper exploration, it became clear the three organizations were aligned to become one.

A joint Management Agreement was presented to the Wisconsin Department of Health Services and the Office of the Commissioner of Insurance (OCI). On May 19, 2016, OCI replied “in consultation with the Department of Health Services, [OCI] finds no reason to disapprove” of the Management Agreement, allowing the merger planning to move forward.

The merged organization will provide long-term care services and supports to nearly 15,000 Family Care members across 46 counties, employ approximately 1,100 people, and partner with thousands of valued stakeholders.

We are excited to partner with you as we shape our collective futures throughout this transition process. Additionally, we want to assure you that this isn’t a change in the work we do, but instead an enhancement to the work we do, and we look forward to continuing our valued partnership with you.
A merger date of January 1, 2017 is anticipated. “As single entities, we do great work. As joined partners, we will have even greater impact,” concluded the three leaders of this people-centered venture.

We will share more information as updates become available.

You are a valuable partner to us, and an adjustment in our size doesn’t change that. Thank you for joining us in this exciting opportunity.

If you have questions, please contact us.


Mark K. Hilliker
Chief Executive Officer
Community Care Connections of Wisconsin

Teri Buros
Chief Executive Officer

Tim Garrity
Executive Director
Western Wisconsin Cares